Shipping policy

Orders within Benelux

  • Shipping with DPD
  • Cost €7,5
  • Time: 1-3 business days

Orders within France - Germany

  • Shipping with DPD or DHL
  • Cost €12,5
  • Time: 1-3 business days

Orders within the EU except for France - Germany

  • Shipping with DPD
  • Cost €20
  • Time: 1-3 business days

Orders from Andorra, Liechtenstein, Norway, San Marino, Switzerland, Turkey 

  • Shipping with DHL
  • Cost €25
  • Time: 1-3 business days

*May be subjected to local import duties and/or Taxes.

Orders from USA, Canada & Mexico

  • Shipping with DHL
  • Cost €45

*May be subjected to local import duties and/or Taxes.

Orders from the Rest of the world

  • Shipping with DHL
  • Cost €65

*May be subjected to local import duties and/or Taxes

Information about DPD & DHL

All orders are shipped with DPD or DHL (depending on the country of destination)  and require a signature upon delivery. DPD/DHL usually operates between 9am—6pm on business days. You can specify an alternate daytime delivery address when ordering, for example your work address (recommended).

Taxes and duties

All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price. Orders and deliveries outside the European Union may be subjected to local import duties and/or Taxes. MOROBÉ  is not responsible for any additional charged from customs or duties.

Important information

All orders are fully traceable through our website. Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorization and/or stock availability. We are unable to deliver to post office boxes.

First-Time Order Policy

For security purposes, MOROBÉ reserves the right to ship first-time orders to the cardholder’s verified billing address or work address. To avoid delays in receiving your order, please make sure to provide the correct billing and shipping information associated with your credit/debit card when placing an order

Insurance

MOROBÉ  insures each purchase during time in transit until it is delivered to you. All orders require signature upon delivery, at which point responsibility for the shipment passes to you.