SHIPPING INFO

Shipping

MOROBÉ shoes ships only within the European Union. We offer free shipment for all orders within Benelux.

Kindly note that delivery to rural addresses can result in longer delivery times.

All orders are shipped with DPD and require a signature upon delivery. DPD usually operates between 9am—6pm on business days. You can specify an alternate daytime delivery address when ordering, for example your work address (recommended).

 

Taxes and duties

All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price. Orders and deliveries outside the European Union may be subjected to local import duties and/or Taxes. MOROBÉ shoes is not responsible for any additional charged fom customs or duties.

Important information

All orders are fully traceable through our website. Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorization and/or stock availability. We are unable to deliver to post office boxes.

 

First-Time Order Policy

For security purposes, MOROBÉ shoes reserves the right to ship first-time orders to the cardholder’s verified billing address or work address. To avoid delays in receiving your order, please make sure to provide the correct billing and shipping information associated with your credit/debit card when placing an order

 

Insurance

MOROBÉ shoes insures each purchase during time in transit until it is delivered to you. All orders require signature upon delivery, at which point responsibility for the shipment passes to you.